Customer Service Representative - State Farm Agent Team Member

Brian Worley; Moody (AL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Training & development

Paid time off (vacation and personal/s

Sick days

Valuable career-building experience

Job summary

Brian Worley's State Farm Office in Moody, AL is seeking a Customer Relationship Representative to deliver exceptional client experiences, handle inquiries, and coordinate with agency team members.

This full-time role emphasizes customer service, communication, and problem-solving, with opportunities for advancement and a compensation range of $35,000–$55,000 annually.

Join a community-focused office and contribute to growth while supporting insured clients and new customers.

Qualifications

• Experience in customer service environment.
• Excellent verbal and written communication.
• Ability to anticipate customer needs and provide proactive solutions.
• Comfort relating to customers and coordinating with team.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including insurance inquiries, billing, and onboarding new customers.
• Support Sales and Service staff to broaden the customer base and deepen relationships.
• Use clear communication to meet customer needs and promote business growth.

Skills

Customer service

Communication

Problem solving

Relationship building

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Moody - AL

• Bonus based on performance
• Opportunity for advancement

ROLE DESCRIPTION

As a Customer Relationship Representative with Brian Worley's State Farm Office, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance questions, claim submissions, billing clarification, and onboarding new customers.
• Support Sales and Service staff working to both broaden our customer base and deepen customer relationships.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation $35,000.00 - $55,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Moody - AL

Benefits

• Bonus based on performance
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION

As a Customer Relationship Representative with Brian Worley's State Farm Office, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance questions, claim submissions, billing clarification, and onboarding new customers.
• Support Sales and Service staff working to both broaden our customer base and deepen customer relationships.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Hourly pay plus commissions/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation $35,000.00 - $55,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none