Customer Relations Representative - State Farm Agent Team Member Troy - AL

Insurewithbryant; Troy (AL); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Zusammenfassung

Bryant Smith - State Farm Agent is seeking a Customer Relations Representative to join the team in Troy, AL. You will deliver exceptional client experiences, handle inquiries, and coordinate with agency staff to support the needs of the community.

This full-time role offers opportunities for advancement, a Simple IRA, and a bonus based on performance, plus paid time off. You will contribute to client retention and ensure accurate records while serving customers with empathy.

Qualifikationen

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Aufgaben

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Kenntnisse

Communication

Problem solving

Customer service

Stress management

Jobbeschreibung

Customer Relations Representative - State Farm Agent Team Member

Full Time in Troy - AL

Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Bryant Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.