Customer Service Representative - State Farm Agent Team Member

Kevin Condon - State Farm Agent; Dallas (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Une agence d'assurance dynamique recherche un représentant du service client pour apporter une expérience exceptionnelle aux clients. Le candidat idéal est axé sur le client, empathique et désireux d'aider. Ce poste offre la possibilité de croissance interne et un environnement axé sur le développement professionnel.

Benefits

Bonus basé sur la performance

Fêtes d'entreprise

Salaire compétitif

Horaire flexible

Nourriture et collations gratuites

Opportunité d'avancement

Congés payés

Congé parental

Prime de signature

Formation et développement

Qualifications

• Compétences en communication et interpersonnelles.
• Capacité à être organisé et multitâche.
• Expérience en service clientèle préférée.

Responsibilities

• Répondre aux demandes des clients et fournir des informations sur les polices.
• Aider les clients avec des changements et des mises à jour de polices.
• Traiter les réclamations d'assurance et suivre avec les clients.
• Maintenir des dossiers précis des interactions avec les clients.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Education

Previous customer service experience

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Parental leave
• Signing bonus
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Kevin Condon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.