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Customer Service Representative - State Farm Agent Team Member

Rick Smith State Farm

Cedar Hill (TX)

On-site

USD 45,000 - 50,000

Full time

5 days ago
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Job summary

A leading insurance agency is seeking a Customer Service Representative to enhance client experiences and support their team. You will resolve inquiries, assist with policy updates, and maintain customer records, all while enjoying benefits like health insurance and flexible schedules. If you are empathetic and detail-oriented, this role is perfect for you.

Benefits

Hourly Plus Commission
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Qualifications

  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Responsibilities

  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.

Skills

Communication
Interpersonal skills
Detail-oriented
Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at Rick Smith State Farm

Customer Service Representative - State Farm Agent Team Member

1 day ago Be among the first 25 applicants

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at Rick Smith State Farm

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Rick Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits:

  • Hourly Plus Commission
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Rick Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.


QUALIFICATIONS:

  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Insurance

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