Customer Service Representative - State Farm Agent Team Member

Bradbollier; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading insurance and financial services company is seeking an outgoing and customer-focused Agent Team Member in Atlanta. This sales-forward role involves providing excellent customer service, developing leads, and requires a Property and Casualty license. Ideal candidates will have sales experience and strong communication skills, with opportunities for growth and advancement in the agency.

Benefits

401(k) matching

Paid time off

Training & development

Qualifications

• Sales experience preferred (retail or telemarketing).
• Successful track record of meeting sales goals.
• Excellent communication skills and customer-focused.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Develop leads, schedule appointments, and market products.
• This is a sales-forward role.

Skills

Communication

Sales

Self-motivation

Customer Focus

Multi-tasking

Education

Property and Casualty license

Life and Health license (must be able to obtain)

Job description

Benefits:

• 401(k) matching
• Paid time off
• Training & development

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• This is a sales-forward role.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Ability to multi-task
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.