Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Council Bluffs (IA); On-site; USD 48,000 - 61,000; Full time

Job summary

An established, growth-oriented agency is seeking an outgoing Customer Service Representative to enhance customer experiences and promote insurance products. Join a motivated team dedicated to making a difference in the community. This role offers opportunities for personal achievement and career advancement in a fun, energetic environment. If you are customer-focused and driven, this is the perfect opportunity for you to thrive and grow within a supportive team.

Benefits

Hourly Plus Commission

Sick Days

Personal Days

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Signing bonus

Training & development

Competitive salary

Qualifications

• Excellent communication and interpersonal skills are essential.
• Detail-oriented and able to multitask effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication Skills

Interpersonal Skills

Detail-oriented

Multitasking

Customer Service Experience

Job description

Responsive recruiter

Benefits

• Hourly Plus Commission
• Sick Days
• Personal Days
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Are you Outgoing and Driven? We're looking for you!

Position Overview

Tracy Hough State Farm Insurance Agent is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home, and life insurance.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Tracy Hough - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are customer-focused and empathetic. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $48,000.00 - $61,000.00 per year

We're Hiring!

We are a busy office looking for our next great team member. Our office is passionate about making a difference in the lives of others and improving the community. We are an established, growth-oriented agency with a motivated team. We value a fun, energetic environment and use state-of-the-art technology to achieve outstanding results. We seek individuals committed to excellence and personal achievement. If you are willing to work hard and aim for results, we want to meet you and discuss this opportunity.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Located in Council Bluffs, Iowa, just off the interstate.
• Office hours are M-F 8:30am-5:00pm, with evenings and Saturdays by appointment.
• I have been a State Farm agent since 2001.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. Employees are not employees of State Farm. Agents are responsible for employment decisions regarding their staff.