Customer Service Representative - State Farm Agent Team Member

Dan Lewis - State Farm Agent; Colorado; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401K

Commission/Bonus

Health benefits

Paid time off

Flexible hours

Advancement opportunities

Job summary

Dan Lewis - State Farm Agent is seeking a qualified professional to join their team as an insurance professional who thrives in a fast-paced environment and values value-based conversations and customer experience.

The role emphasizes building customer relationships, delivering prompt service, and seeking licensing (Property & Casualty and Life & Health) to support agency growth and advancement opportunities.

Qualifications

• Excellent interpersonal and communication skills.
• People-oriented and customer-focused.
• Self-motivated and detail oriented.
• Strong dedication to customer service and teamwork.
• Ability to obtain Property & Casualty license.
• Ability to obtain Life & Health license.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly service incl. inquiries about coverage, changes, transfers, claims, and billing.
• Follow up and build a strong work ethic focused on daily success.

Skills

Interpersonal skills

Communication skills

People-oriented

Self-motivated

Detail oriented

Customer service

Team player

Property & Casualty license (obtain)

Life & Health license (obtain)

Job description

Job Description

Job Description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of {{ job.name }}. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• 401K
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Ability to work in a team environment
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.