Customer Service Representative - State Farm Agent Team Member

Randyweissenhofer; Carol Stream (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

As a Customer Service Representative with a leading insurance agency, you will create exceptional customer experiences, helping clients with inquiries and policy management while providing support to the agency team. If you're a detail-oriented, empathetic individual, this is your chance to grow within a thriving environment with opportunities for advancement.

Benefits

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills necessary.
• Detail-oriented and capable of multitasking.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Randy Weissenhofer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.