Customer Service Representative - State Farm Agent Team Member

Carynmontalto; Lemont (IL); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a part-time Agent Team Member to join their dynamic team. This role offers the opportunity to build meaningful customer relationships while providing essential services in the insurance sector. Ideal candidates will have a passion for helping others and possess strong communication and organizational skills. With flexible hours and growth potential, this position is perfect for motivated individuals eager to advance in a supportive environment. If you are enthusiastic about making a difference and thrive in a customer-focused role, this opportunity is for you.

Benefits

Hourly pay

Flexible hours

Valuable experience

Growth potential

Qualifications

• Sales experience preferred in various roles such as retail or telemarketing.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Establish and maintain customer relationships, providing prompt service.
• Respond to inquiries regarding insurance coverages and policy changes.

Skills

Sales experience

Interpersonal skills

Communication skills

Organizational skills

Self-motivated

Education

Property and Casualty license

Life and Health license

Job description

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Hourly pay
• Flexible hours
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal, and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.