Customer Service Representative - State Farm Agent Team Member

Chris McLeod - State Farm Agent; Plainfield (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a dynamic team as an Agent Team Member in a reputable State Farm agency where you will build strong customer relationships, guide clients on insurance options, and drive business growth. The role offers flexibility, career advancement opportunities, and a chance to make a real difference in your community through insurance services.

Benefits

Simple IRA

Paid time off

Flexible hours

Career advancement opportunities

Licensing Reimbursement

Qualifications

• Exceptional communication skills across all channels.
• Proactive problem-solving abilities.
• Detail-oriented with a people-centric mindset.

Responsibilities

• Forge enduring customer relationships and ensure satisfaction.
• Guide clients through comprehensive insurance options.
• Generate leads and market tailored products.

Skills

Communication

Customer Service

Problem Solving

Detail Oriented

Job description

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Responsibilities :

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

As an Agent Team Member, you will receive

• Simple IRA
• Paid time off (vacation and personal / sick days)
• Flexible hours
• Abundant opportunities for career advancement within our agency
• Licensing Reimbursement

Requirements :

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation : $40,000.00 - $60,000.00 per year

Do you want to work with someone who will help you achieve YOUR goals?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Plainfield.
• I have been a State Farm agent since 2000.
• We have 60+ years of combined insurance experience in our office.
• Our agency has received awards including : President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Silver Scroll, and Bronze Tablet
• Additional languages spoken : Spanish

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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