Customer Service Representative - State Farm Agent Team Member

Agent Chris Wing; Chicago (IL); On-site; USD 42,000 - 120,000; Full time

Job summary

A dynamic insurance agency is seeking a Customer Service Representative to enhance exceptional client experiences. In this role, you will leverage your customer service skills to resolve inquiries while anticipating community needs. Opportunities for internal growth and a supportive team environment will foster your career development.

Benefits

Bonus based on performance

Growth potential/Opportunity for advancement

Paid time off (vacation and personal/sick days)

Valuable career-building experience

Qualifications

• Dedicated to customer service and able to relate effectively with customers.
• Excellent communication skills to assist customers and team coordination.
• Proactive in problem-solving and addressing customer needs.

Responsibilities

• Establish customer relationships and provide prompt, accurate service.
• Educate customers about insurance options and handle inquiries.
• Use exemplary communication to meet customer needs effectively.

Skills

Customer service commitment

Problem-solving

Communication skills

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Phoenix, AZ

• Bonus based on performance
• Donation matching
• Opportunity for advancement
• Paid time off
• Parental leave

ROLE DESCRIPTION

As a Customer Relations Representative with Cgris Wing State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation $42,000.00 - $120,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Phoenix, AZ

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Donation matching
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

ROLE DESCRIPTION As a Customer Relations Representative with Cgris Wing State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation $42,000.00 - $120,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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