Customer Service Representative - State Farm Agent Team Member

Zimziminsurance; California (MO); On-site; USD 43,200 - 52,800; Full time

Benefits offered by this job

Salary plus commission/bonus

Profit sharing

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement

Job summary

An independent insurance agency in California is seeking a Customer Service Representative to provide excellent service to customers. The ideal candidate should possess strong interpersonal skills and a commitment to customer satisfaction. Responsibilities include assisting with inquiries, educating clients about insurance options, and contributing to a team environment. This full-time role offers a competitive salary of $48,000 per year and opportunities for professional growth.

Qualifications

• Excellent interpersonal and communication skills required.
• Must be self-motivated and proactive in problem-solving.
• Ability to work effectively in a team and relate to customers.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review.
• Maintain a strong work ethic with commitment to success.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Self-motivated

Proactive in problem solving

Ability to work in a team environment

Education

Property and Casualty license

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Rolling Hills Est, CA

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Salary plus commission/bonus
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Proactive in problem solvingDedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $48,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none