Customer Relations Representative - State Farm Agent Team Member

Cheryljchase; Agoura Hills, Northern (CA, KY); Hybrid; USD 27,552 - 41,328; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Health benefits

Profit sharing

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Hiring Bonus up to $500

Job summary

A State Farm independent contractor agency in California seeks a Customer Relations Representative to establish customer relationships and provide accurate service. The ideal candidate will have excellent communication skills and be dedicated to customer service. This full-time role offers hourly pay plus bonuses, health benefits, and opportunities for advancement. Candidates must be able to obtain necessary insurance licenses.

Qualifications

• Motivated to succeed and can visualize this role.
• Ability to complete licensing requirements and training programs.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent interpersonal skills

Excellent communication skills - written, verbal and listening

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Ability to multi-task

Ability to effectively relate to a customer

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Agoura Hills, CA

Compensation $20.00 - $30.00 per hour

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive

• Hourly pay plus commission/bonus
• Health benefits
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus up to $500

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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