Customer Service Representative - State Farm Agent Team Member

Markheadrickinsurance; Fresno (CA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Job summary

An insurance agency in Fresno, CA, is seeking a Customer Service Representative to provide exceptional service and assist with customer inquiries, policy updates, and claims. Candidates should possess strong communication skills, attention to detail, and have current Property and Casualty and Life and Health licenses. This role offers competitive hourly pay and opportunities for advancement.

Qualifications

• Must have current Property and Casualty license.
• Must have current Life and Health license.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Education

Property and Casualty license

Life and Health license

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fresno, CA

Replies within 24 hours

Opportunity for advancement

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Mark Headrick - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property and Casualty license (must have currently)
• Life and Health license (must have currently)

Compensation $18.00 - $20.00 per hour

Benefits

• Opportunity for advancement
• Training & development

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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