Customer Relations Representative - State Farm Agent Team Member

Kirk Baker - Lifetime President's Club State Farm Agent; Santa Clarita (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Kirk Baker - Lifetime President's Club State Farm Agent in Santa Clarita is seeking a Customer Relations Representative. In this full-time role, you will build and develop customer relationships within the community while promoting insurance products including auto, home, and life insurance.

The ideal candidate is dedicated to customer service, possesses excellent communication skills, and is motivated to succeed. This position offers a compensation range of $45,000.00 - $65,000.00 per year with additional benefits.

Qualifications

• Interest in marketing products and services based on customer needs.
• Able to learn computer functions, experienced with Windows.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Develop leads, schedule appointments, identify customer needs.
• Maintain a strong work ethic with commitment to success.

Skills

Excellent communication skills

Organizational skills

Customer service dedication

Detail oriented

Ability to work in a team environment

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time • Santa Clarita, CA

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement

Position Overview

State Farm Insurance Agent located in Santa Clarita is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home, and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each day.

Benefits

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within the agency

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• Organizational and self‑motivated.
• Detail oriented and proactive in problem solving.
• Dedicated to customer service.
• Able to learn computer functions and experienced with various computer applications, particularly Windows.
• Ability to work in a team environment and multi‑task.
• Provide timely and thorough activity reports to agent.
• Ability to effectively relate to a customer.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Compensation: $45,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. Agents are responsible for and make all employment decisions regarding their employees.