Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Byron (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

Performance-based bonus

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency is seeking a Customer Service Representative to enhance customer experiences. Responsibilities include responding to inquiries, assisting with policy changes, and processing claims. Qualifications include strong communication skills and previous customer service experience. The position offers competitive salary, hiring bonus, flexible schedule, and health insurance.

Qualifications

• Excellent communication and interpersonal skills are a must.
• Must be detail-oriented and able to multitask effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide accurate policy information.
• Assist customers with changes and updates to their policies.
• Process claims and follow up with customers.
• Maintain records of customer interactions diligently.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Overview

Customer Service Representative - State Farm Agent Team Member with Kevin Barry - State Farm Agent provides exceptional customer experiences to reinforce the growth of a successful insurance agency. You will resolve customer inquiries, coordinate with agency team members, and anticipate the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Benefits

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Compensation: $35,000.00 - $50,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Byron, GA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Insurance