Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Chamblee (GA); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Free food & snacks

Health insurance

Paid time off

Job summary

A leading insurance agency in Chamblee, GA is seeking a Customer Service Representative. This entry-level position involves assisting customers, answering inquiries, and processing claims. Ideal candidates will have strong communication skills and a detail-oriented mindset. Benefits include 401(k) matching, competitive salary, and health insurance. Join this dynamic team to support customers with their insurance needs and enhance your career in a supportive environment.

Qualifications

• Strong communication skills are essential for assisting customers.
• Attention to detail is crucial for maintaining accurate records.
• Ability to multitask in a fast-paced environment is important.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Kerry Mitchell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• 401(k) matching
• Competitive salary
• Free food & snacks
• Health insurance
• Paid time off

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensación: $19.00 - $23.00 per hour

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Atlanta, GA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Other
• Insurance

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