Customer Service Representative - State Farm Agent Team Member

Kevin Kulle - State Farm Agent; Wichita Falls (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Signing bonus

Job summary

Kevin Kulle - State Farm Agent is hiring a Customer Service Representative - State Farm Agent Team Member in Wichita Falls, Texas. You will help create exceptional customer experiences while enhancing your career.

Your role involves answering inquiries, assisting with policy changes, and coordinating with team members to support community needs. Candidates with strong communication skills and a detail-oriented approach are encouraged to apply. Growth opportunities are available for motivated candidates.

Qualifications

• Strong communication and interpersonal skills essential for customer interactions.
• Detail-oriented with the ability to multitask effectively.
• Preferably previous experience in customer service.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Signing bonus

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Kevin Kulle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.