Customer Service Representative - State Farm Agent Team Member

State Farm Agent; High Point (NC); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a Customer Service Representative - Team Member in High Point, NC, who will deliver exceptional customer experiences to reinforce the growth of a successful insurance agency. The role involves assisting customers with inquiries, policy changes, and claims processing. Ideal candidates possess strong communication skills, attention to detail, and previous customer service experience. Competitive salary of $40,000 - $45,000 per year, along with benefits including bonuses, health insurance, and training opportunities.

Qualifications

• Strong communication and interpersonal skills are a must.
• Attention to detail and the ability to multitask are essential.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Overview

As a Customer Service Representative - State Farm Agent Team Member with Kyle Mills - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation

Compensation: $40,000.00 - $45,000.00 per year

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.