Customer Service Representative - State Farm Agent Team Member

Jeffweedin; Bozeman (MT); On-site; USD 38,250 - 46,750; Full time

Benefits offered by this job

Paid time off

Growth potential

Commission/bonus structure

Job summary

A local insurance agency in Bozeman is seeking a Customer Service Representative to build relationships and provide excellent customer service. Ideal candidates will be outgoing and dedicated to helping customers with insurance inquiries. This role offers a competitive salary of $42,000 plus benefits, along with opportunities for growth within the agency.

Qualifications

• Must be available to work Mon-Fri, 8:30 to 5:30, no weekends.
• Motivated to succeed in a customer service role.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Bozeman, MT

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills – written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Must be available to work the following schedule Mon‑Fri, 8:30 to 5:30, no weekends ($42,000 salary + benefits)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $42,500.00 per year

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