Customer Service Representative - State Farm Agent Team Member

Dianainsuresme; Billings (MT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Free food & snacks

Paid time off

Job summary

A State Farm independent contractor agent is seeking a Customer Service Representative in Billings, MT. This role involves building customer relationships, educating clients on insurance options, and developing leads. Ideal candidates have strong interpersonal and communication skills and are detail-oriented. Benefits include competitive compensation of $45,000-$60,000 per year, along with health insurance, paid time off, and opportunities for advancement within the agency.

Qualifications

• Excellent interpersonal and communication skills.
• Able to learn computer functions quickly.
• Proactive in problem-solving and detail-oriented.

Responsibilities

• Establish customer relationships and follow up with customers.
• Educate customers about insurance options.
• Develop leads and schedule appointments.

Skills

Interpersonal skills

Communication skills

Customer-focused

Detail oriented

Problem solving

Teamwork

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Billings, MT

• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Free food & snacks

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits & Compensation

• Simple IRA
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within the agency

Compensation: $45,000.00 - $60,000.00 per year

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills – written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

We will follow up with you on the next steps in the interview process.