Customer Relations Representative - State Farm Agent Team Member

Danielcorbin; Bozeman (MT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Paid time off

Training & development

Hourly pay plus commission/bonus

Health benefits

Growth potential

Job summary

A local insurance agency in Bozeman, MT is seeking a Customer Relations Representative to enhance client experiences and provide exceptional service. The ideal candidate is customer-focused with excellent communication skills and a proactive problem-solving approach. This full-time role offers competitive compensation between $40,000 and $60,000 annually along with growth possibilities within the agency.

Qualifications

• Able to effectively relate to a customer and answer their questions.
• Anticipate customer needs and provide friendly service.
• Coordinate with agency team members for efficient service.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Dedicated to customer service

Excellent communication skills

Proactive in problem-solving

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Bozeman, MT

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Paid time off
• Training & development
• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Health benefits
• Valuable career-building experience

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Daniel Corbin - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem‑solving

Compensation

$40,000.00 - $60,000.00 per year

Other Information

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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