Customer Service Representative - State Farm Agent Team Member

Daniel Corbin; Bozeman (MT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Career-building experience

Job summary

Daniel Corbin - State Farm Agent in Bozeman and Manhattan seeks a results-driven Customer Service Representative to deliver exceptional client experiences. You will handle inquiries about insurance options, assist with policy changes, transfers, claims, and billing questions while coordinating with a close-knit agency team.

The role emphasizes a customer-focused, empathetic approach with growth opportunities for driven sales-minded candidates in a busy office dedicated to community service.

Qualifications

• Dedicated to customer service.
• Able to relate to customers and anticipate needs.
• Excellent communication to assist customers and colleagues.
• Proactive in problem-solving and follow-up.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review process.
• Communicate clearly to meet customer needs while promoting business growth.

Skills

Customer service

Communication skills

Needs-based selling

Problem solving

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Daniel Corbin - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation: $40,000.00 - $60,000.00 per year

Ready to Launch Your Career?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Daniel Corbin - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in 2 locations: Bozeman and Manhattan.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none