Customer Service Representative - State Farm Agent Team Member Bellport - NY

Insureyourlegacy; New York (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

401(k) matching

Job summary

The Gregory Mehrhoff State Farm Agency in Bellport, NY is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance agency. You will handle inquiries, assist with policy changes, process claims, and maintain accurate records while coordinating with the rest of the team.

This role offers advancement opportunities, a performance-based bonus, paid time off, and 401(k) matching.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Respond to customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Bellport - NY

Replies within 24 hours

• Bonus based on performance


• Opportunity for advancement


• Paid time off


• 401(k) matching

ABOUT OUR AGENCY

At the Gregory Mehrhoff State Farm Agency, we’re more than just an insurance office — we’re a team committed to helping people protect what matters most.

We believe in teamwork, growth, and community. Our office culture is built on integrity, collaboration, and a genuine desire to serve others. Whether we’re helping someone choose the right auto coverage, protecting a family with life insurance, or supporting a small business, we take pride in guiding our clients with care and professionalism.

If you’re driven, people-focused, and eager to grow, we’d love to have you join our team and make a positive impact every day.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Gregory Mehrhoff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.


• Assist customers with policy changes and updates.


• Process insurance claims and follow up with customers.


• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.

Compensation $40,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.