Customer Relations Representative - State Farm Agent Team Member Patchogue, NY

Insureyourlegacy; Village of Patchogue (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

The Gregory Mehrhoff State Farm Agency in Patchogue, NY is seeking a Customer Relations Representative to deliver outstanding service and support to clients daily. You will handle inquiries, update records, and work with teammates to ensure every contact reinforces trust and protection for local families and small businesses.

This full-time role offers growth opportunities within a collaborative agency culture that values integrity, empathy, and community commitment, along with performance-based

Qualifications

• Excellent communication and problem-solving abilities.
• Prior customer service experience preferred.
• Ability to stay calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

Stress management

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Patchogue, NY

Replies within 24 hours

• Licensing paid by agency
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

At the Gregory Mehrhoff State Farm Agency, we’re more than just an insurance office — we’re a team committed to helping people protect what matters most.

We believe in teamwork, growth, and community. Our office culture is built on integrity, collaboration, and a genuine desire to serve others. Whether we’re helping someone choose the right auto coverage, protecting a family with life insurance, or supporting a small business, we take pride in guiding our clients with care and professionalism.

If you’re driven, people-focused, and eager to grow, we’d love to have you join our team and make a positive impact every day.

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Gregory Mehrhoff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $55,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.