Customer Relations Representative - State Farm Agent Team Member

ProtectWithPlatz

Bohemia (NY)

On-site

USD 45,000 - 65,000

Part time

20 hours ago
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Benefits offered by this job

Opportunity for advancement
Paid time off
Parental leave
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Training & development
Health Contributions & Incentives
Valuable career-building experience

Job summary

Ryan Platz State Farm Agency in Bohemia, NY is seeking a part-time Customer Relations Representative to deliver exceptional client experiences and support our growing insurance business. Bi-lingual Spanish-speaking candidates are preferred.

Insurance licensing with State Farm experience is required for immediate hire, with opportunities for advancement and a comprehensive benefits package. You will assist with inquiries, quotes, policy changes, and billing questions while coordinating with team

Qualifications

  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving

Responsibilities

  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Job description

Customer Relations Representative - State Farm Agent Team Member

Part Time in Bohemia - NY

  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • 401(k) matching
  • Bonus based on performance

*Seeking Bi-lingual - Spanish Speaking applicants* Insurance licensed with State Farm experience for immediate hire

As a PT or FT - Customer Relations Manager with the Ryan Platz State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS
  • Salary plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Health Contributions & Incentives
  • Valuable career-building experience

Compensation $45,000.00 - $65,000.00 per year

Customer Relations Representative - State Farm Agent Team Member

Part Time in Bohemia - NY

Benefits
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

*Seeking Bi-lingual - Spanish Speaking applicants* Insurance licensed with State Farm experience for immediate hire

As a PT or FT - Customer Relations Manager with the Ryan Platz State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS
  • Salary plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Health Contributions & Incentives
  • Valuable career-building experience

Compensation $45,000.00 - $65,000.00 per year

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