Customer Service Representative - State Farm Agent Team Member

Jennifer O'Brien State Farm Agency; Town of Smithtown (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Salary plus commission

Paid time off

Growth potential

Job summary

Jennifer O'Brien State Farm Agency in Smithtown, NY is looking for a motivated Insurance Agent to build and maintain customer relationships and promote insurance products. The ideal candidate will have excellent communication skills and a proactive approach to problem-solving.

Compensation ranges from $30,000 to $40,000+, with additional commission opportunities. Join a team that values customer service and offers growth potential within the agency.

Qualifications

• Must possess excellent written, verbal, and listening skills.
• Must be self-motivated and detail-oriented.
• Proactive in problem solving and dedicated to customer service.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options through a needs-based review process.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive problem solving

Team player

Customer relations

Job description

Position Overview

State Farm Insurance Agent located in Smithtown, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Jennifer O'Brien - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solvingDedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $30,000 - $40,000+