Customer Service Representative - State Farm Agent Team Member

Maryspearsagency; Madison (AL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Hourly plus commission/bonus

Health benefits

Paid time off

Flexible hours

Professional development

Career advancement opportunities

Licensing reimbursement

Job summary

An independent insurance agency in Madison, Alabama, seeks a Customer Service Representative to engage with clients and foster exceptional customer relationships. The role involves guiding clients through insurance options, generating business leads, and addressing inquiries proactively. Candidates should possess strong communication skills and a people-centric attitude. Compensation ranges from $42,000 to $65,000 per year, with opportunities for professional growth and licensing reimbursement.

Qualifications

• Genuine interest in marketing products and services.
• Ability to learn and navigate computer functions efficiently.
• A people-centric mindset with strong listening skills.

Responsibilities

• Forge enduring customer relationships and ensure satisfaction.
• Guide clients through comprehensive insurance options.
• Generate leads and market tailored products.

Skills

Exceptional communication skills

Proactive problem-solving abilities

Collaborative spirit

Attention to detail

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Madison - AL

Position Overview

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding \"yes,\" then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm\'s premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Responsibilities

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Benefits

• Simple IRA
• Hourly plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Professional development
• Abundant opportunities for career advancement within our agency
• Licensing Reimbursement

Requirements

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

Compensation $42,000.00 - $65,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents\' employees are not employees of State Farm.

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