Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Dubuque (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401K

Health benefits

Paid time off (vacation and sick days)

Hiring Bonus up to $

Flexible hours

Growth potential and opportunity for advancement

Job summary

A State Farm independent contractor agent is seeking a Customer Service Representative to develop customer relationships and provide insurance solutions. This full-time role offers a competitive salary, flexible hours, and growth opportunities in insurance and financial services.

Qualifications

• Excellent communication skills - written, verbal, and listening.
• Detail-oriented and proactive in problem solving.
• Able to learn computer functions and work in a team environment.

Responsibilities

• Establish customer relationships and follow up as needed.
• Educate customers about insurance options using a needs-based review.
• Develop leads, schedule appointments, and market products.

Skills

Communication skills

Detail-oriented

Problem-solving

Teamwork

Job description

Customer Service Representative - State Farm Agent Team Member

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent.

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If so, working for a State Farm independent contractor agent may be the right career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• 401K
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and sick days)
• Flexible hours
• Growth potential and opportunity for advancement within the agency
• Hiring Bonus up to $

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• People-oriented
• Detail-oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If motivated to succeed and you see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees must complete any licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. Employees are not employees of State Farm.

Compensation

$45,000.00 - $65,000.00 per year

Our Mission

To help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Located in Dubuque, IA, we assist customers with their insurance and financial needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Agents are independent contractors; employees are not employed by State Farm.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Insurance

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