Customer Service Representative - State Farm Agent Team Member

Karen Koenigs - State Farm Agent; Black River Falls (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Job summary

Karen Stai Koenigs Insurance Agency, Inc. seeks a Customer Service Representative who thrives on helping people and delivering friendly, professional support. You will build relationships with clients, answer inquiries, and coordinate with team members to ensure accurate, timely service.

This full-time on-site role in Wisconsin emphasizes detail, multitasking, and clear communication. If you are outgoing, customer-focused, and enjoy working with the public, this position offers growth within a

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service orientation

Communication skills

Interpersonal skills

Multitasking

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Karen Stai Koenigs Insurance Agency, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.