Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Bartlett (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading insurance agency in Bartlett is seeking a Customer Service Representative to enhance customer experiences and support agency growth. The role involves resolving inquiries, coordinating with team members, and maintaining accurate records. Ideal candidates should possess strong communication skills and attention to detail.

Benefits

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Training & development

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication

Interpersonal Skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Jeff Herman - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will resolve customer inquiries, coordinate with other agency team members, and anticipate the needs of the community members you support.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information
• Assist customers with policy changes and updates
• Process insurance claims and follow up with customers
• Maintain accurate records of customer interactions

Qualifications

• Communication and interpersonal skills
• Detail-oriented and able to multitask
• Previous customer service experience preferred

Compensation: $40,000.00 - $60,000.00 per year

About Our Agency

• We help customers with their insurance and financial services needs, including Auto, Home, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health, and Renters Insurance.

Apply now and start on the path to success. State Farm agents are independent contractors who hire their own employees. Employees are not State Farm employees. Agents make employment decisions regarding their staff.