Customer Service Representative - State Farm Agent Team Member

Gotgreco; Chicago (IL); Hybrid; USD 45,000 - 55,000; Full time

Job summary

A State Farm agent team in Chicago is seeking a Customer Service Representative to build customer relationships and promote insurance products. This role offers growth potential, flexible work options, and a supportive team environment. Join us to make a difference in your community while advancing your career.

Benefits

Bonus based on performance

Paid time off

Growth potential

Flexible work from home options

Qualifications

• Must have or be able to obtain a Property and Casualty license.
• Experience in various computer applications, particularly Windows.

Responsibilities

• Establish and follow up on customer relationships.
• Provide friendly customer service and respond to inquiries.
• Manage website and social media content.

Skills

Communication

Organizational skills

Detail-oriented

Customer service

Multi-tasking

Education

Property and Casualty license

Tools

Windows

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Hybrid - US

• Bonus based on performance
• Paid time off

Position Overview

State Farm Insurance Agent located in Chicago, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Kevin Greco - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home, and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to help manage the website and social media content.

As an Agent Team Member, you will receive:

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal, and listening
• People-oriented
• Organizational skills
• Detail-oriented
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Property and Casualty license (must have currently)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Flexible work from home options available.

Compensation: $45,000.00 - $55,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.