Customer Service Representative - State Farm Agent Team Member

Myagentnick; Aurora (IL); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Paid time off

401(k) matching

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Hourly pay plus commission/bonus

Health benefits may be available

Paid time off (vacation and personal/s

sick days)

Flexible hours

Growth potential/Opportunity forAdvanc

Job summary

Myagentnick is seeking a part-time Customer Service Representative to join a State Farm agent team in Aurora, IL. The role focuses on building relationships, informing customers about insurance options, and driving satisfaction through responsive service.

The position emphasizes bilingual communication, a proactive approach to customer needs, and the potential for advancement within the agency. Compensation includes hourly pay with commission/bonus and potential benefits where available.

Qualifications

• Clear communication skills across written and verbal channels.
• Ability to multitask and stay organized in a fast-paced environment.
• Prior customer service experience is preferred and beneficial.

Responsibilities

• Establish customer relationships and follow up as needed.
• Educate customers about insurance options using a needs-based approach.
• Develop leads, schedule appointments, and identify customer needs.

Skills

Communication skills

Detail-oriented

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Part Time in Aurora - IL

Replies within 24 hours

• Paid time off
• 401(k) matching
• Bonus based on performance
• Training & development
• Competitive salary
• Flexible schedule
• Hourly pay plus commission/bonus
• Health benefits may be available
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

ROLE DESCRIPTION

Position Overview

Looking for Bilingual Team Member.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Health benefits may be available
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Must obtain Property and Casualty Insurance License

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $15.00 - $20.00 per hour

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