Customer Service Representative - State Farm Agent Team Member

Insurewithdan; Illinois; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement

Job summary

A local insurance agency in Groveland, IL is seeking a Customer Service Representative to establish customer relationships and educate clients on insurance options. The ideal candidate is outgoing, detail-oriented, and enjoys teamwork within a supportive environment. Compensation ranges from $45,000 to $55,000 per year, with various benefits like 401(k) and paid time off.

Qualifications

• Interest in marketing products based on customer needs.
• Able to learn computer functions.
• People-oriented and proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Educate customers about insurance options using customer-focused review.
• Develop leads and market appropriate products.

Skills

Excellent communication skills

Detail-oriented

Problem solving

Teamwork

Customer focus

Job description

Customer Service Representative – State Farm Agent Team Member

Full Time – Groveland, IL

Replies within 24 hours

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If yes, working for a State Farm independent contractor agent may be the ideal career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up as needed.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• 401(k)
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within the agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills – written, verbal, and listening
• People‑oriented
• Detail‑oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

Compensation $45,000.00 – $55,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees; their employees are not employees of State Farm.

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