Receptionist - State Farm Agent Team Member

Denisemote; Aurora (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License Reimbursment

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Aurora, IL, is seeking a Receptionist - State Farm Agent Team Member. The role involves greeting customers, managing appointments, and supporting administrative tasks. Ideal candidates will have customer service experience and strong communication skills. The position offers a competitive salary ranging from $35,000 to $45,000 annually along with benefits like health insurance, a simple IRA, and opportunities for advancement. Join a team dedicated to making a positive impact in the community.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales skills

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Full Time in Aurora - IL

Replies within 24 hours

• Simple IRA
• License Reimbursment
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I’ve been a State Farm Agent for 18 years and am proud to be a second-generation agent, continuing my father’s legacy of dedication and service. Our agency is home to a multi-lingual team that offers support in English, Spanish, Malayalam, and Polish, ensuring we can meet the needs of a wide range of customers. I take great pride in helping my community thrive both in and out of the office, whether that’s through supporting local schools, service organizations, or sports clubs. Outside of work, I enjoy spending time with my husband and our two wonderful children, especially when we’re traveling and exploring new places together. If you’re looking for a career where you can grow, connect, and be part of a team that truly makes a difference, this could be the right fit for you.

ROLE DESCRIPTION

Denise Mote - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $35,000.00 - $45,000.00 per year

Benefits

• Simple IRA
• License Reimbursment
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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