Customer Service Representative - State Farm Agent Team Member

Agentpaulf; Berwyn (IL); On-site; USD 19,286 - 27,552; Part time

Benefits offered by this job

Group Life Insurance Benefits

Hourly pay plus commission/bonus

Profit sharing

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

A local insurance agency in Berwyn, IL is seeking a part-time Customer Service Representative. This role involves establishing customer relationships, providing friendly service, and educating customers about insurance options. Ideal candidates are self-motivated, possess excellent communication skills, and have the ability to work in a team. Compensation ranges between $14.00 and $20.00 per hour, with opportunities for benefits and advancement.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Maintain a strong work ethic with total commitment to success.

Skills

Excellent interpersonal skills

Excellent communication skills

Self‑motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Customer Service Representative - State Farm Agent Team Member

Part Time in Berwyn, IL

Position Overview

Looking for a part‑time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• Hourly pay plus commission/bonus
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $14.00 - $20.00 per hour

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