Customer Service Representative - State Farm Agent Team Member

David Mordis; Illinois; On-site; USD 22,041 - 34,440; Full time

Benefits offered by this job

401(k)

Opportunity for advancement

Paid time off

Vision insurance

Bonus based on performance

Health insurance

Profit sharing

Job summary

An established industry player is seeking a Customer Relations Representative to join their team. This exciting role offers the chance to make a real difference in the community while helping customers navigate their insurance options. Ideal candidates will be self-driven, detail-oriented, and possess excellent communication skills. With opportunities for growth and a supportive environment, this position promises a rewarding career path. If you're passionate about customer service and eager to learn, this is the perfect opportunity to build your future in a dynamic and engaging setting.

Qualifications

• Strong communication skills and a customer-centric approach are essential.
• Bilingual abilities in Spanish or Polish are preferred.

Responsibilities

• Educate customers about insurance options through a needs-based review process.
• Develop leads and market appropriate products and services.

Skills

Excellent communication skills

People-oriented

Self-motivated

Detail-oriented

Customer service dedication

Computer Skills (Word, Excel, Outlook, Sales Force)

Bilingual - Spanish

Bilingual - Polish

Tools

Sales Force

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Streamwood, IL

Benefits

• 401(k)
• Opportunity for advancement
• Paid time off
• Vision insurance
• Bonus based on performance
• Health insurance
• Profit sharing

Position Overview
Are you a self-driven individual looking to gain knowledge in the insurance business sector? Do you enjoy networking and learning new things every day? Are you looking for a career instead of a job? If you answered yes to any of these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive:

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal, and listening
• People-oriented
• Self-motivated
• Detail-oriented
• Dedicated to customer service
• Ability to effectively relate to a customer
• Computer Skills (Word, Excel, Outlook, Sales Force)
• Bilingual - Spanish preferred
• Bilingual - Polish preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $16.00 - $25.00 per hour

Join a community of good neighbors
Make a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none.