Customer Relations Representative - State Farm Agent Team Member

Jeffburtis; Decatur (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing Paid by Agency

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A State Farm agent team in Decatur, IL is looking for a Customer Relations Representative to build customer relationships and educate clients on insurance options. The ideal candidate will possess strong communication skills and a passion for helping others. Salary is competitive, ranging from $40,000 to $60,000 per year, with additional benefits like health insurance and bonuses based on performance.

Qualifications

• Genuine interest in marketing products that benefit customers.
• Willingness to learn new systems and tools.
• Exceptional organizational skills.

Responsibilities

• Build lasting customer relationships by providing exceptional service.
• Educate customers about insurance options.
• Identify new opportunities and recommend personalized products.

Skills

Strong communication skills

Attention to detail

Problem-solving attitude

Team player

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Decatur, IL

Replies within 24 hours

• Licensing Paid by Agency
• Salary Plus Commission
• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Position Overview

Are you a people person with a passion for helping others? Do you enjoy connecting with clients and making a real difference in their lives? If so, a rewarding career with a State Farm independent contractor agent could be the perfect fit for you! As a State Farm team member, you'll be representing a trusted brand while focusing on providing top-notch insurance and financial solutions to our valued customers.

Responsibilities

• Build lasting customer relationships by providing exceptional service and timely follow-ups.
• Educate customers about insurance options through a needs-based review process tailored to their unique situations.
• Identify new opportunities, schedule appointments, and recommend personalized products and services that meet customer needs.

What We’re Looking For

• A genuine interest in marketing products that truly benefit customers.
• Strong communication skills—both verbal and written—with a focus on active listening.
• A people-oriented personality with a passion for helping others.
• Exceptional attention to detail and organizational skills.
• A proactive attitude with a knack for solving problems.
• Willingness to learn new systems and tools to enhance your role.
• A team player who thrives in a collaborative environment.

Why Join Us?

If you’re motivated, eager to succeed, and ready to make an impact, we want to hear from you! Apply today to take the next step in your career, and we’ll reach out with more details on how you can join our team.

Note

This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents are hired by the agent, not by State Farm. All candidates must be able to meet licensing and training requirements.

Compensation $40,000.00 - $60,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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