Customer Service Representative - State Farm Agent Team Member

Team Boggs; Ashland (KY); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid Lunch

Opportunity for advancement

Paid time off

Signing bonus

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Job summary

Mary Boggs - State Farm Agent is seeking a Customer Service Representative to join their Ashland, KY team. Full-time, on-site position offering a competitive hourly wage and benefits like paid lunch and opportunities for advancement.

You will engage with customers, handle inquiries, and support daily operations to help grow a trusted local insurance practice. The role emphasizes service, punctuality, and a proactive mindset.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail oriented

Experience in CS

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Ashland - KY

• Paid Lunch
• Opportunity for advancement
• Paid time off
• Signing bonus
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency on July 1, 2021 after starting my career as a State Farm team member back in 2006. Our team may be small, but we’re built on a strong foundation of service and a genuine desire to help people.

We offer paid lunch time, prelicensing and licensing reimbursement, birthday celebrations, paid time off, and performance-based bonuses to show our appreciation for great work. What really makes our agency special, though, is our culture — one centered around helping others and making a positive difference every day.

We look for team members who are self‑motivated, punctual, dependable, and detail oriented. If you’re someone who takes initiative and thrives in an environment that values people first, you’ll feel right at home here.

ROLE DESCRIPTION

As a Customer Service Representative with Mary Boggs - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $12.00 - $15.00 per hour

Customer Service Representative - State Farm Agent Team Member

Full Time in Ashland - KY

• Paid Lunch
• Opportunity for advancement
• Paid time off
• Signing bonus
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency on July 1, 2021 after starting my career as a State Farm team member back in 2006. Our team may be small, but we’re built on a strong foundation of service and a genuine desire to help people.

We offer paid lunch time, prelicensing and licensing reimbursement, birthday celebrations, paid time off, and performance-based bonuses to show our appreciation for great work. What really makes our agency special, though, is our culture — one centered around helping others and making a positive difference every day.

We look for team members who are self‑motivated, punctual, dependable, and detail oriented. If you’re someone who takes initiative and thrives in an environment that values people first, you’ll feel right at home here.

ROLE DESCRIPTION

As a Customer Service Representative with Mary Boggs - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $12.00 - $15.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none