Customer Service Representative - State Farm Agent Team Member

Mary Boggs - State Farm Agent; Ashland (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Lunch

Advancement opportunities

Paid time off

Signing bonus

Performance bonus

Company events

Competitive salary

Flexible schedule

Job summary

Mary Boggs - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support to clients. You will build relationships, handle inquiries, and help protect communities through insurance solutions.

Join a small, community‑focused agency that rewards initiative with paid lunch, paid time off, a signing bonus, performance bonuses, and opportunities for advancement.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Detail‑oriented

Job description

Benefits:

• Paid Lunch
• Opportunity for advancement
• Paid time off
• Signing bonus
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency on July 1, 2021 after starting my career as a State Farm team member back in 2006. Our team may be small, but we’re built on a strong foundation of service and a genuine desire to help people.

We offer paid lunch time, prelicensing and licensing reimbursement, birthday celebrations, paid time off, and performance-based bonuses to show our appreciation for great work. What really makes our agency special, though, is our culture — one centered around helping others and making a positive difference every day.

We look for team members who are self-motivated, punctual, dependable, and detail oriented. If you’re someone who takes initiative and thrives in an environment that values people first, you’ll feel right at home here.

ROLE DESCRIPTION:

As a Customer Service Representative with Mary Boggs - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.