Customer Service Representative - State Farm Agent Team Member

Mysfteam; Arlington (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Travel Rewards

Health insurance

Opportunity for advancement

Paid time off

401(k)

401(k) matching

Bonus based on performance

Training & development

Competitive salary

Job summary

State Farm Agent Team Member in Arlington, TX is seeking a Customer Service Representative to deliver exceptional service, handle policy inquiries, changes, and claims processing. This full-time role offers growth opportunities within a supportive agency team.

The position emphasizes customer focus, empathy, and teamwork, with prospects for advancement and professional development. Salary ranges from $40,000 to $55,000 per year, with standard benefits and training.

Qualifications

• Excellent communication and interpersonal abilities.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication skills

Detail-oriented

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Arlington, TX

• Travel Rewards
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• 401(k) matching
• Bonus based on performance
• Training & development
• Competitive salary

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Mark Leal - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $55,000.00 per year