Customer Relations Representative - State Farm Agent Team Member

Getmorewithmoses; Arlington (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Arlington, TX is seeking a Customer Relations Representative. The ideal candidate will manage customer inquiries, resolve issues, and maintain customer records. We celebrate success with performance bonuses and opportunities for advancement. The role requires excellent communication and problem-solving skills, along with a customer-focused approach. Compensation ranges from $40,000 to $55,000 annually, with benefits including paid time off and training. Join our motivated team to make a difference in the community.

Qualifications

• Experience in customer service preferred.
• Strong attention to detail and empathy.
• Able to coordinate with agency team members.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for satisfaction.

Skills

Communication skills

Problem-solving skills

Ability to handle high-stress situations

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Arlington - TX

• Bonus based on performance
• Opportunity for advancement
• Paid time off

12 Years of Local Service | Team of 8 | Built on Growth and Encouragement

Looking for a career where your hard work is noticed and rewarded? Our State Farm agency has proudly served our community for over 12 years—and we’re just getting started. Our close-knit team of 8 thrives on collaboration, positive energy, and a shared drive to help people protect what matters most.

Why Join Us?

We believe in rewarding excellence and encouraging growth. That’s why we offer weekly and monthly bonuses to celebrate and promote strong performance. Whether you're experienced or just getting started, you’ll be supported every step of the way in a motivating, team-first environment.

We’re looking for individuals who are dependable, driven, and excited to be part of something meaningful. If that sounds like you, let’s talk!

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Elitha Moses - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Compensation $40,000.00 - $55,000.00 per year

Benefits

Responsive recruiter

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.