Receptionist - State Farm Agent Team Member

Mysfteam; Arlington (TX); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent relays a welcoming front-desk experience in Arlington, TX, handling calls, scheduling, and customer inquiries. The receptionist will support the team with administrative tasks and maintain records, while identifying opportunities to discuss insurance options with clients.

Ideal candidates are organized, detail-oriented, and eager to learn in the insurance industry, with basic computer skills and experience in customer service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organization and multitasking abilities.
• Comfortable engaging in sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Sales conversations

Organizational skills

Tools

Microsoft Office

CRM systems

Job description

Full Time in Arlington, TX

Role Description

Mark Leal - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Benefits

• Opportunity for advancement
• Paid time off
• Training & development

Compensation: $15.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.