Customer Service Representative - State Farm Agent Team Member

Joe Jordan White - State Farm Agent; Clarksville (TN); On-site; USD 30,000 - 42,000; Part time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Joe Jordan White - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences for clients, answer inquiries, and support the agency’s growth. You will work closely with the team to resolve policy questions, process changes, and assist members of the community with their insurance needs.

This part-time role offers a flexible schedule (Monday–Friday, 2–3 hours daily), room for development, and performance-based bonus opportunities.

Qualifications

• Communication and interpersonal skills required.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be able to work the following schedule: Monday-Friday, 2-3 hours per day.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Customer service experience

Job description

Benefits

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Joe Jordan White - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be able to work the following schedule: Monday-Friday, 2-3 hours per day.