Customer Service Representative - State Farm Agent Team Member

Jarrad Montgomery - State Farm Agent; Cheyenne (WY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jarrad Montgomery - State Farm Agent in Cheyenne, Wyoming is seeking a Customer Service Representative to enhance customer experiences. The role involves answering inquiries, assisting with policy changes, and processing claims while maintaining detailed records.

Ideal candidates have strong interpersonal skills and customer service experience. Benefits include health insurance, paid time off, and opportunities for advancement.

Qualifications

• Experience in customer service is preferred.
• Strong communication and interpersonal skills are crucial.
• Ability to work in a detail-oriented environment while multitasking.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Jarrad Montgomery - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.