Customer Service Representative Remote

Spade Recruiting; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

100% remote work environment

Full training, mentorship, and growth

Advancement opportunities

Supportive team culture

Job summary

Spade Recruiting is seeking a proactive, tech-savvy professional to connect with families remotely, present benefit options, and guide clients to suitable coverage. You will maintain follow-up to ensure understanding and participate in ongoing leadership development in a 100% remote environment.

You will be trained and mentored, with opportunities for growth based on performance, in a collaborative team setting focused on helping communities access protective programs.

Qualifications

• Excellent communication and relationship-building skills.
• Self-driven, organized, and dependable.
• Comfortable working in a virtual setting and learning new systems.

Responsibilities

• Meet virtually with families who have requested information about available benefits.
• Present program details in a clear and professional way.
• Help clients choose the best coverage options for their situation.
• Maintain follow-up communication to ensure each family has full understanding of their protection.
• Participate in ongoing leadership and personal development training.

Skills

Excellent communication

Relationship-building

Self-driven

Organized

Job description

We're a fast-growing organization that partners with unions, associations, and community groups across Canada to provide families with tailored benefit solutions. Our mission is to educate members on the programs available to them and help ensure their loved ones are protected.

What You'll Do

Meet virtually with families who have requested information about available benefits.

Present program details in a clear and professional way.

Help clients choose the best coverage options for their situation.

Maintain follow-up communication to ensure each family has full understanding of their protection.

Participate in ongoing leadership and personal development training.

What We Offer

100% remote work environment.

Full training, mentorship, and growth support provided.

Advancement opportunities based on performance.

A supportive and collaborative team culture.

Ideal Candidate

Excellent communication and relationship-building skills.

Self-driven, organized, and dependable.

Motivated by helping others and making a meaningful impact.

Comfortable working in a virtual setting and learning new systems.