Customer Support Representative (Remote)

Spade Recruiting; United States; Remote; USD 14,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Commission-based earnings

Performance bonuses

Remote work

Advancement opportunities

Job summary

Spade Recruiting is expanding its remote team to support families across Canada. You will assist clients who have shown interest, guiding them through enrollment steps from a home office. Training is provided, and prior insurance or financial services experience is not required.

Join a supportive, remote group and use clear scripts to educate clients, answer questions, and help them make informed decisions. Flexible scheduling and potential growth into leadership roles are offered.

Qualifications

• Excellent communication and active listening skills.
• Ability to work independently from home with a reliable internet connection.
• Comfort using online tools and basic computer tasks.
• Willingness to learn, follow processes, and adhere to scripts and compliance guidelines.

Responsibilities

• Communicate with clients by phone, video call, and email.
• Review client requests and explain available options clearly.
• Answer questions in a professional and helpful manner.
• Guide clients through simple application and enrollment steps.
• Follow structured scripts, training, and compliance guidelines.
• Work closely with a supportive remote team.

Skills

Communication

Active listening

Independent work

Reliable home setup

Job description

Customer Support Representative (Remote)

We are expanding our remote team across Canada and looking for motivated individuals to support families in understanding programs they have requested information about. This opportunity is focused on communication, education, follow-up, and helping clients make informed decisions from the comfort of your home.

You will work with individuals and families who have already shown interest and are looking for guidance. There is no cold calling or door-to-door prospecting involved. Full training is provided, and prior experience in insurance or financial services is not required.

What You’ll Do

Communicate with clients by phone, video call, and email

Review client requests and explain available options clearly

Answer questions in a professional and helpful manner

Guide clients through simple application and enrollment steps

Follow structured scripts, training, and compliance guidelines

Work closely with a supportive remote team

What We’re Looking For

Strong communication and active listening skills

Ability to work independently from home

Reliable internet connection and a quiet workspace

Basic computer skills and comfort using online tools

Professional attitude, patience, and consistency

Willingness to learn, follow processes, and be coached

Compensation & Growth

Commission-based compensation paid per completed enrollment

Weekly pay structure

Performance-based bonuses and incentives

Ongoing residual income opportunities

Advancement opportunities into leadership, training, and management roles

Training & Support

Step-by-step online training provided

Mentorship and daily team support

Clear scripts, systems, and tools supplied

No cold calling — clients have already requested information

100% remote position

Flexible scheduling options available

Long-term opportunity for motivated individuals