Customer Service Representative- Peterborough, NH

Bar Harbor Bankshares; Peterborough (NH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Insurance plans (medical/dental/vision

Life insurance

Paid holidays

401(k) plan

Paid time off

Wellness program

Continuing education benefits

Job summary

Bar Harbor Bank & Trust seeks a Customer Service Representative in Peterborough, NH. This role is the first point of contact for customers, handling day-to-day banking needs and building trusted relationships.

The position offers a 40-hour workweek in a fast-paced, collaborative environment with opportunities to refer loans, trusts, investments, and other services.

Qualifications

• High School diploma or better.
• Interest in and experience in customer service.
• Working knowledge of Windows required.

Responsibilities

• Assist customers in identifying financial needs and recommend products and services.
• Make referrals for loans, trusts, investments, insurance, and other services.
• Process transactions accurately and efficiently.
• Build trusting relationships within the community served.
• Provide exceptional customer service and resolve inquiries.

Skills

Customer service

Windows knowledge

Referral selling

Education

High School diploma

Tools

Microsoft Windows

Job description

Customer Service Representative- Peterborough, NH

Requisition Number: CUSTO003700

• Full-Time

Locations

Showing 1 location

Peterborough Branch
2-4 Main Street
Peterborough, NH 03458, USA

Peterborough Branch
2-4 Main Street
Peterborough, NH 03458, USA

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day-to-day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, 40 hours per week opening for a Customer Service Representative in our Peterborough, New Hampshire branch!

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest in and experience in customer service and a working knowledge of Windows are essential for this position.

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.