Customer Service Representative- Peterborough, NH

Bar Harbor Bank & Trust; Peterborough (NH); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Referral incentives

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

401(k)

Paid time off

Wellness program

Continuing education benefits

Descrizione del lavoro

Bar Harbor Bank & Trust is seeking a Customer Service Representative for the Peterborough, NH branch. This role focuses on assisting customers with day-to-day banking needs, building trusted relationships, and promoting bank services in a fast-paced, collaborative environment.

The position offers 40 hours per week at the Peterborough branch, with opportunities to help customers with deposits, loans, and other financial needs while delivering exceptional service.

Competenze

• Experience in customer service is preferred.
• Basic knowledge of banking products and services helpful.
• Strong interpersonal and communication skills are required.

Mansioni

• Assist customers with day-to-day financial needs and advise on suitable products and services.
• Identify opportunities to refer customers to loans, trusts, investments, insurance, and other bank services.
• Help the branch meet goals in deposits and loans.
• Build trust and lasting relationships within the community the branch serves.
• Engage in community growth and represent the bank professionally.
• Process transactions accurately and promptly while delivering courteous service.
• Resolve customer inquiries and follow through to ensure satisfaction.

Conoscenze

Customer service

Communication

Sales referrals

Relationship building

Formazione

High School or better

Strumenti

Windows

Descrizione del lavoro

Customer Service Representative- Peterborough, NH

Requisition Number: CUSTO003700

• Posted : October 13, 2026
• Full-Time

Locations

Showing 1 location

2-4 Main Street
Peterborough, NH 03458, USA

Description

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day-to-day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, 40 hours per week opening for a Customer Service Representative in our Peterborough, New Hampshire branch!

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.


• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.


• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.


• Build trusting relationships with individuals in the communities we serve.


• Be an active participant in, and advocate for, community growth and prosperity.


• Process transactions for customers in a prompt, efficient, courteous and professional manner.


• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest in and experience in customer service and a working knowledge of Windows are essential for this position.

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.