Customer Service Representative- Milford, NH

Bar Harbor Bankshares; Milford (NH); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Medical/dental/vision/life insurance

Paid holidays

401(k) plan

Paid vacation and sick time

Wellness program

Continuing education benefits

Job summary

Bar Harbor Bank & Trust seeks a part-time Customer Service Representative in Milford, NH. This role focuses on handling day-to-day banking needs, providing friendly service, and building trusted relationships with customers.

You will assist customers with financial needs, identify referral opportunities to loans, investments, and other services, and help meet branch goals while maintaining accuracy in transactions and a strong customer-focused approach.

Qualifications

• Strong customer service mindset and ability to build relationships.

Responsibilities

• Assist customers in identifying financial needs and refer them to loans, trusts, investments or other bank services.
• Recognize opportunities to refer loans, trusts, investments, insurance and other services.
• Contribute toward branch goals in deposits and loans through customer interactions.
• Build trusting relationships with community customers and participate in community growth.
• Process transactions promptly, courteously and accurately.
• Provide exceptional service and follow up on customer inquiries.

Skills

Customer service

Windows

Education

High School or equivalent

Job description

Locations

Showing 1 location

• Part-Time
• On-site

Description

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day-to-day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, part-time 25 hours per week opening for a Customer Service Representativein our Milford, New Hampshire branch!

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid vacation and sick time, a wellness program, continuing education benefits, and more!

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.